Does Age Matter? Generational Differences Among Coworkers

Recorded On: 11/03/2018

This panel presentation by 3 nurses representing a range of generations will discuss issues that have an impact on their practices in the workplace. Issues may range from bullying, technological differences, and the experience of "novice to expert" as the nurse transitions into other practices. The presentation will cause attendees to consider where they are positioned on the continuum and what their outlook is. Attendees also will learn more about their practices and how others may observe their responses.

Learning Outcomes 

After the session, attendees will be able to listen and learn from peers about how they view their work environments and how they face challenges differently.

​Mary Bates, MS, BSN, RN

Penn Home Infusion Therapy

Mary Bates, MS, BSN, RN, began her career in home infusion as a staff nurse, in 1988. Since that time, she has worked for several organizations in almost every aspect of home infusion nursing, including management, marketing, education, and quality management. Nine years ago, she decided to return to direct patient care. She graduated from a hospital-based diploma program, and obtained a BSN and a master's degree in health care administration while working full time.

Disclosure: No conflict of interest to disclose

​Chloe Littzen, MSN, RN, CPN, AE-C

University of Arizona

Chloe Littzen, MSN, RN, CPN, AE-C, is a second-year PhD student at the University of Arizona, with a major focus on systems and a minor in integrative health. Her research is centered around the effects of generational marginalization on young-adult nurses' well-being. Currently a graduate research assistant at the University of Arizona, Ms. Littzen also sits on the board of the Arizona Foundation for the Future of Nursing.

Disclosure: No conflict of interest to disclose

Florence Rigney, RN

Tacoma General Hospital

Florence, known as See See, graduated from the Tacoma General Hospital School of Nursing in 1946. Although she began her career in pediatrics when penicillin was first being used, she has worked in the operating room for most of the past 72 years. She says she tried to retire at 67, but her “retirement” lasted only 6 months. Today, at 92 years young, See See continues to work in Tacoma General’s operating room 2 days a week, because, she says, she enjoys working, having patient contact, and providing comfort to patients. As evidenced by this recent profile on NBC News, See See has been known to run circles around nurses half her age!

Disclosure: No conflict of interest to disclose

​Theresa Stapleton, BSN, RN, CRNI®


Theresa P. Stapleton, BSN, RN, CRNI®, a clinical nurse educator for Novasyte, has been a nurse for 23 years. For the first 13 years of her career, she was a nurse in emergency departments in Ohio, Virginia, Maryland, and Pennsylvania. For the past 10 years, she has been a member of hospital-based teams providing peripheral and peripherally inserted central catheter placements. She has also been an independent contractor. Mrs. Stapleton received her CRNI® certification in 2006. She lives in Knoxville, Tennessee.

Disclosure: No conflict of interest to disclose

CRNI® RUs: 2                                                                        
This entire program has been approved for 2 CRNI® recertification units and meets the INS Meeting criteria.
*Note: Participants who attended the live version of this program at INS National Academy 2018 in Washington, DC are not eligible to receive CRNI® recertification units through this online program.

Contact Hours: 1       
To receive contact hours for this educational activity, you are required to attend the entire educational activity and complete the evaluation.                                                           
*Note: Participants who attended the live version of this program at INS National Academy 2018 in Washington, DC are not eligible to receive contact hours through this online program.

Expiration date for receipt of contact hours: November 3, 2021

INS is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.


Session Evaluation
The purpose of the Education Program Evaluation is to enable INS to evaluate each educational session and provide feedback to the speaker. You must register to access.