8:00 AM EDT: Championing Workplace Civility

Although nurses enter the profession to help others, many times nurses are not helpful to one another. All nurses must understand why horizontal violence exists and what steps need to be taken to change the status quo. This session will define and describe different types of horizontal violence and discuss the reasons for its occurrence. Using the describe, express, specify, and consequences (DESC) model, attendees will learn how to have difficult conversations with colleagues in an effort to strengthen civility in the workplace.

Learning Outcomes: After the session, attendees will be able to describe horizontal violence and discuss strategies for having difficult conversations.

Contact Hours: 1
CRNI® RUs: 2


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INS 2019 Certificate