How do I log into the Credit Claiming Center?
If you’re already an INS member or have an account in the LEARNING CENTER, log in with your username and password. If you’re new to INS and the LEARNING CENTER, please come visit us at the registration desk located in the Charles Street lobby.

Can I get contact hours and CRNI® recertification units for the sessions I attend?
Contact hours and CRNI® recertification units are only available for sessions in which this is specifically stated. Please note that contact hours are not available for the daybreak or evening symposia.

I attended an eligible session—how do I receive contact hours and CRNI® recertification units (RUs)?
On the CONFERENCE HOME page, hover over the day you are looking for and click on the BROWSE SESSIONS button (alternately, you can click on the SESSIONS tab at the top of the page). You will see a list of sessions; click on the one you attended and complete the brief evaluation. Once you complete the evaluation, your certificate will be automatically generated. The CONFERENCE HOME page will show you, in real time, how many contact hours and RUs you have received.

How do I get my certificate?
The certificate information is located on the bottom of the CONFERENCE HOME page. Your earned contact hours and RUs will be displayed. Once you’ve completed all your session evaluations from the conference, click on VIEW CERTIFICATE and you will be able to print it at your leisure. The VIEW TRANSCRIPT button will give you an itemized list of the sessions you attended, along with contact hours. Please note that RUs do not show up on the transcript, but they will show up on the certificate.

Can I provide feedback on the meeting?
Please! Simply click on the START SURVEY button the bottom of the CONFERENCE HOME page.

Whom do I contact if I still have questions?
Ask us at the registration desk! You can also send an e-mail to For questions about your INS membership/ account or content questions, e-mail