Episode 49: September 4, 2019 - The Other End of the Stethoscope – Discussion with Marcus Engel

Understanding the patient’s perspective – a discussion with Marcus Engel

Marcus Engel

Marcus Engel speaks from experience. It’s not theory, it’s not academic, it’s reality. It’s a journey that isn’t always pretty, but one that’s here to help health care professionals understand their vital role in a patient’s experience.

Marcus holds a bachelor’s of science in sociology from Missouri State University and a master’s in Narrative Medicine from Columbia University in the City of New York. He has authored four books which are being used by scores of nursing schools and allied health care programs to teach strategies for excellent patient care. 

Marcus has received an honorary doctorate from the Philadelphia College of Osteopathic Medicine and is adjunct faculty at University of Notre Dame where he teaches pre-med students the art of “being with.” 

His work with the I’m Here Movement is a reminder of presence in healthcare and is changing the culture of care through two simple words. 

Marcus lives in Orlando, Florida with his wife, Marvelyne (pronounced Marva-lean) and his Seeing Eye dog, Elliott.

Host: Dawn Berndt, DNP, RN, CRNI® – INS Clinical Education & Publications Manager

Guest: Marcus Engel

Are you interested in understanding the health care experience from your patient’s perspective?
Professional speaker and author Marcus Engel is considered an expert in communicating the patient’s perspective and inspiring health care professionals to excellence. Marcus speaks from experience. After being blinded and suffering catastrophic injuries at the hands of a drunk driver, he endured years of hospitalization, rehab and recovery. Listen in as Marcus shares how we can change the culture of care through two simple words.


Engel M. The Other End of The Stethoscope: 33 Insights for Excellent Patient Care. Orlando FL: Ella Press; 2006. ISBN:978-0-9720000-1-7
Engel M. After This: An Inspirational Journey for all the Wrong Reasons. Orlando FL: Ella Press; 2006. ISBN13: 9780972000000
Engel M. I’m Here: Compassionate Communication in Patient Care. Orlando FL: Ella Press; 2010. ISBN13: 9780972000024
Engel M., Engel M. Everyday Inspiration. Orlando FL: Ella Press; 2012. ISBN: 978-0-9786784-0-1.