Medication administration errors (MAEs) remain a leading cause of preventable patient harm and are a significant concern in outpatient infusion settings where nurses often assume primary responsibility for medication preparation, verification, administration, and patient education. As infusion services continue to expand, organizations need practical and sustainable strategies to strengthen medication safety and reduce the risk of errors associated with high-risk intravenous therapies. This comprehensive practice-focused session will examine common system and human factors contributing to MAEs, review the implementation of a structured Medication Administration Evaluation and Feedback Tool (MAEFT), and present outcomes from a multi-site outpatient infusion quality improvement initiative. Participants will gain practical approaches for applying observation, feedback, and procedural safety practices to improve adherence to medication administration standards and support a culture of safety. In this session, we will explore medication safety risks in outpatient infusion practice, discuss implementation of the MAEFT framework, and identify strategies that infusion nurses can use to improve medication administration safety and patient outcomes.

Learning Objectives: At the conclusion of this session, learners will be able to: 

1. Describe common system and human factors contributing to medication administration errors in outpatient infusion settings 
2. Explain how structured observation and feedback strategies can be used to improve medication administration safety and clinician adherence to best practices 
3. Discuss the implementation and application of the Medication Administration Evaluation and Feedback Tool (MAEFT) to strengthen medication safety practices in outpatient infusion clinics

CRNI® RUs: This session has been approved for 2 CRNI® recertification units and meets the non INS Meeting criteria.

Contact Hours: This session has been approved for 1 contact hour

Expiration date for receipt of contact hours: July 29, 2029

To receive contact hours for this educational activity, you are required to attend the entire educational activity and complete the evaluation.

The Infusion Nurses Society is approved as a provider of continuing nursing education by the California Board of Registered Nursing, provider #CEP14209. The certificate must be retained by the attendee for a period of 4 years.