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  • Contains 1 Component(s) Includes a Live Web Event on 10/28/2026 at 1:00 PM (EDT)

    Connect with INS leadership for a look at the work advancing our mission and supporting the infusion nursing community. We’ll share highlights from 2026, including education and member engagement, partnerships, operational improvements, and financials. We’ll also look ahead to the January 2027 launch of the 10th edition of the Infusion Therapy and Vascular Access Standards of Practice, upcoming educational opportunities, and initiatives supporting INS’s continued growth. Join us to stay informed and learn what’s ahead for your professional community.

    Connect with INS leadership for a look at the work advancing our mission and supporting the infusion nursing community. We’ll share highlights from 2026, including education and member engagement, partnerships, operational improvements, and financials. We’ll also look ahead to the January 2027 launch of the 10th edition of the Infusion Therapy and Vascular Access Standards of Practice, upcoming educational opportunities, and initiatives supporting INS’s continued growth.

    Join us to stay informed and learn what’s ahead for your professional community.

    Have a question you would like INS leadership to address during the Town Hall? Submit your question here.

    Amber Webb, MSN-HI, RN, CRNI®

    Amber Webb, MSN-HI, RN, CRNI®

    President

    INS

    Amber Webb, MSN-HI, RN, CRNI®, is the Nurse Manager for Home Infusion Pharmacy and Ambulatory Non-Oncology Infusion at Oregon Health and Science University based in Portland, OR. Her background includes extensive experience in hematologic malignancies with practice expertise in stem cell transplant and chimeric antigen receptor T-cell (CAR-T) therapies. Her current role is dynamic, overseeing 2 licensed clinical spaces and another team of home infusion nurses spanning 2 states (OR/WA). Professionally, Amber aims to strengthen the profession of infusion nursing through strong collaboration and outreach, while paying specific attention to nurse safety – regardless of practice setting. She wears many leadership hats within her organization as well as being the President of the Board of Directors for the Infusion Nurses Society.

    Andrew A. Walker, BSN, RN, CRNI®, VA-BC™

    Andrew A. Walker, BSN, RN, CRNI®, VA-BC™

    Secretary-Treasurer

    INS

    Andrew A. Walker, BSN, RN, VA-BC, CRNI®, is the Clinical Practice Leader for Vascular Access and Infusion Therapy at UnityPoint Health–Meriter Hospital in Madison, Wisconsin. His prior roles include critical care and vascular access nursing at Meriter and medical-surgical nursing at UW Health–The American Center. He leads quality improvement, staff education, and infusion safety initiatives and serves as Secretary/Treasurer on the Infusion Nurses Society Board of Directors. Andrew is pursuing a Doctor of Nursing Practice degree in the Adult-Gerontology Clinical Nurse Specialist program at the University of Wisconsin–Milwaukee.

    Chris Hunt, MBA

    Chris Hunt, MBA

    Chief Executive Officer

    INS

    Chris Hunt, MBA, serves as the Chief Executive Officer of INS and INCC. In this role, Chris works with the executive management team to develop strategies for new business development and overall organizational growth. Chris began his INS career in 1995 when INS did not have e-mail or the internet and people had to use a telephone to communicate. He held positions as meetings manager, director of meetings, director of marketing, and executive vice president before assuming his current position as CEO in May 2023.

    Maria Connors, MBA, CAE

    Maria Connors, MBA, CAE

    Chief Operating Officer

    INS

    Maria Connors, MBA, CAE. As part of the INS executive team, Maria is responsible for maximizing the operational performance of the Infusion Nurses Society (INS) and the Infusion Nurses Certification Corporation (INCC) and achieving each organization’s financial goals. In addition, she works to implement the strategic view and initiatives of both organizations, as set forth by the board of directors, and helps ensure that all mission objectives are met. Maria is also responsible for all human resource initiatives and key performance indicators.

    Maria completed her MBA program with a specialization in Human Resource Management. She also sat for and passed the CAE exam and was awarded the designation of Certified Association Executive. When not working, Maria’s favorite role is that of Nonnie to her 2 beautiful grandchildren.

    Marlene Steinheiser, PhD, RN, CRNI®

    Marlene Steinheiser, PhD, RN, CRNI®

    Chief Clinical Officer

    INS

    Marlene Steinheiser, PhD, RN, CNRI®, Chief Clinical Officer at INS, is responsible for supporting the vision and mission of the organization nationally and globally, which includes strategic planning and development of new programs, research, and education. With 39 years of nursing experience, she has been a CRNI® since 1991. Her background includes work in diverse clinical settings, faculty roles in both pre-licensure and post-licensure nursing education, and service as a nurse practice consultant for a state nursing regulatory board. Her passion for infusion therapy and vascular access has been integrated into each of her varied career roles.

    Dr Steinheiser holds a PhD from the University of Arizona, a master’s degree and a Bachelor of Science in nursing from the University of Akron, and a nursing diploma from Cleveland Metropolitan General Hospital School of Nursing. She conducts research on infusion therapy, vascular access, and compassion fatigue in nursing, with a particular interest in mixed methods research and qualitative data analysis. She also presents nationally and internationally on infusion therapy and vascular access topics.

    Meghan Trupiano, MBA, CMP

    Meghan Trupiano, MBA, CMP

    Director of Conferences & Member Services

    INS

    Meghan Trupiano, MBA, CMP, serves as the Director of Conferences & Member Services, leading the strategy, planning, and execution of programs that strengthen member engagement and support the organization’s mission. She oversees the INS Annual Meeting and Virtual Conferences, managing all aspects of meeting logistics, hotel and vendor relations, and exhibit and sponsorship sales. In addition, Meghan plays a key role in developing and executing marketing and communication plans that promote INS programs and membership growth.

    Meghan earned her MBA from Curry College and is a Certified Meeting Professional (CMP). She lives in Massachusetts with her husband and their 3 young boys. Outside of work, she enjoys spending time with her family and unwinding with a good book.

  • Contains 0 Component(s)

    In this episode, Dr Jeannine Blake discusses infusion safety, the complexities of infusion devices, and strategies to improve patient outcomes through better equipment management and safety practices.

    In this episode, Dr Jeannine Blake discusses infusion safety, the complexities of infusion devices, and strategies to improve patient outcomes through better equipment management and safety practices.

    Sponsored by

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    Jeannine Blake, PhD, RN

    Jeannine Blake, PhD, RN

    Assistant Professor

    University of Massachusetts Amherst

    Jeannine Blake, PhD, RN, is a nurse scientist with a clinical background in surgical intensive care nursing and a passion for advancing health care innovation using an interdisciplinary nurse-engineer approach. Her research focuses on improving intravenous (IV) pumping technology accuracy, flow steadiness, usability, and reducing alarm burden on nurses and patients. She is dedicated to improving patient outcomes, streamlining nursing workflows, and integrating IV pumps more effectively into real-world clinical practices.

    Dr Blake earned her PhD in Nursing Science and completed a Postdoctoral Research Fellowship in Engineering at the University of Massachusetts Amherst. She is now an Assistant Professor in the Elaine Marieb College of Nursing and is affiliated with the Elaine Marieb Center for Nursing and Engineering Innovation.

    Host: Derek Fox, MSN, RN, VA-BC, CRNI®, NEA-BC

    Guest: Jeannine Blake, PhD, RN

    In this episode, Dr Jeannine Blake discusses infusion safety, the complexities of infusion devices, and strategies to improve patient outcomes through better equipment management and safety practices.

    Sponsored by

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  • Contains 3 Component(s), Includes Credits

    Selecting the appropriate infusion flow-control device requires an understanding of infusion pump technology capabilities and the needs of the clinical systems in which they are used for infusion therapy. This session provides a foundational overview of factors that influence flow-control device selection, key infusion pump safety features, and the role of smart pumps and dose-error reduction systems (DERS) in supporting medication safety. Participants will explore device technology differences, drug library configuration, dead volume, management of fluid container overfill, how administration set and accessory design can contribute to medication errors, and clinical sources and implications for dosing accuracy. Through evidence-based discussion and case study examples, learners will build a systems-based understanding of how infusion technology, clinical practice and organizational safety strategies work together to promote safe, accurate, and effective infusion therapy.

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    Selecting the appropriate infusion flow-control device requires an understanding of infusion pump technology capabilities and the needs of the clinical systems in which they are used for infusion therapy. This session provides a foundational overview of factors that influence flow-control device selection, key infusion pump safety features, and the role of smart pumps and dose-error reduction systems (DERS) in supporting medication safety.

    Participants will explore device technology differences, drug library configuration, dead volume, management of fluid container overfill, how administration set and accessory design can contribute to medication errors, and clinical sources and implications for dosing accuracy. Through evidence-based discussion and case study examples, learners will build a systems-based understanding of how infusion technology, clinical practice and organizational safety strategies work together to promote safe, accurate, and effective infusion therapy.

     Learning Objectives: At the conclusion of this session, learners will be able to: 

    • Explain factors used to select the appropriate flow-control device for infusion therapy
    • Identify essential infusion pump safety features that support safe medication delivery
    • Describe the role of smart pumps for reducing infusion-related medication errors and adverse drug events
    • Evaluate flow rate accuracy, dead volume and fluid container overfill and explore their implications on medication and fluid delivery
    • Identify how administration-set design and accessory devices contribute to dead volume and influence medication delivery

    Jeannine Blake, PhD, RN

    Jeannine Blake, PhD, RN

    Assistant Professor

    University of Massachusetts Amherst

    Jeannine Blake, PhD, RN, is a nurse scientist with a clinical background in surgical intensive care nursing and a passion for advancing health care innovation using an interdisciplinary nurse-engineer approach. Her research focuses on improving intravenous (IV) pumping technology accuracy, flow steadiness, usability, and reducing alarm burden on nurses and patients. She is dedicated to improving patient outcomes, streamlining nursing workflows, and integrating IV pumps more effectively into real-world clinical practices.

    Dr Blake earned her PhD in Nursing Science and completed a Postdoctoral Research Fellowship in Engineering at the University of Massachusetts Amherst. She is now an Assistant Professor in the Elaine Marieb College of Nursing and is affiliated with the Elaine Marieb Center for Nursing and Engineering Innovation.

    Karen Meade, MS, APRN-CNS, AGCNS-BC, OCN

    Karen Meade, MS, APRN-CNS, AGCNS-BC, OCN

    Clinical Nurse Specialist

    The James Cancer Hospital at The Ohio State Wexner Medical Center

    Karen Meade, MS, APRN-CNS, AGCNS-BC, OCN, is a Clinical Nurse Specialist at The Ohio State University Wexner Medical Center, where her work focuses on advancing safe, evidence-based infusion therapy practices. Her clinical and scholarly interests include intravenous smart pump technology, medication delivery, infusion system design, and the ways nurses interact with infusion devices in complex care environments. Ms Meade has presented nationally on considerations and limitations associated with intravenous smart pump medication administration and the implications of infusion technology for patient safety. Karen is also a doctoral student at the University of Massachusetts Amherst, where her research examines the use of intravenous smart pump-generated data to better understand alarm phenomena, nurse-pump interactions, and opportunities to improve the safety and effectiveness of infusion therapy.

    CRNI® RUs: This session has been approved for 2 CRNI® recertification units and meets the non INS Meeting criteria.

    Contact Hours: This session has been approved for 1 contact hour

    Expiration date for receipt of contact hours: September 23, 2029

    To receive contact hours for this educational activity, you are required to attend the entire educational activity and complete the evaluation.

    The Infusion Nurses Society is approved as a provider of continuing nursing education by the California Board of Registered Nursing, provider #CEP14209. The certificate must be retained by the attendee for a period of 4 years.

  • Contains 2 Component(s)

    In this episode, Dr. Carrington shares insights on the evolving role of AI in nursing, addressing its potential, challenges, and responsible adoption. Discover how AI is transforming patient care, decision support, and nursing education, and learn practical advice for clinicians navigating this technological frontier.

    In this episode, Dr. Carrington shares insights on the evolving role of AI in nursing, addressing its potential, challenges, and responsible adoption. Discover how AI is transforming patient care, decision support, and nursing education, and learn practical advice for clinicians navigating this technological frontier.

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    Jane Carrington, PhD, RN, FAMIA, FAAN

    Jane Carrington, PhD, RN, FAMIA, FAAN

    Jane Carrington, PhD, RN, FAMIA, FAAN, has over 26 years of experience as an analyst, scientist, and educator. She has worked to advance technology and artificial intelligence (AI) in nursing. Her emphasis is the electronic health record as a communication system and data guiding health care decision-making. She has emerged as a leader in nursing-education, health care, and artificial intelligence. Dr Carrington has been working to assist nursing programs to achieve success in faculty understanding AI, it's application in nursing education, and preparation of nursing students for the challenges in working with advancing technology.

    Host: Derek Fox, MSN, RN, VA-BC, CRNI®, NEA-BC

    Guest: Dr Jane Carrington, PhD, RN, FAMIA, FAAN

    In this episode, Dr. Carrington shares insights on the evolving role of AI in nursing, addressing its potential, challenges, and responsible adoption. Discover how AI is transforming patient care, decision support, and nursing education, and learn practical advice for clinicians navigating this technological frontier.

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  • Contains 2 Component(s)

    In this episode, Ochsner Health leaders share how low Guardrail compliance prompted a systemwide effort to standardize infusion practice, implement smart pump interoperability, and use Medication Safety Analytics to turn pump data into actionable safety insights.

    In this episode, Ochsner Health leaders share how low Guardrail compliance prompted a systemwide effort to standardize infusion practice, implement smart pump interoperability, and use Medication Safety Analytics to turn pump data into actionable safety insights.

    Sponsored by: 

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    Johlee S. Odinet, PharmD, BCPS, CPPS

    Johlee S. Odinet, PharmD, BCPS, CPPS

    System Director – Medication Safety

    Ochsner Health

    Johlee Odinet, PharmD, BCPS, CPPS, is currently the System Director for Medication Safety at Ochsner Health in New Orleans, LA. In her current role, she is responsible for setting strategic, quality goals for the pharmacy service line, focusing on multidisciplinary and pharmacy-centric alignment. Dr Odinet has also served on the American Society of Health-System Pharmacists’ (ASHP's) Medication Safety Section Advisory Group for the past 6 years, allowing her the opportunity to present both nationally and internationally on Medication Safety-related topics.

    Richard Stansbury, PharmD

    Richard Stansbury, PharmD

    Willow Inpatient System Informatics Pharmacist

    Ochsner Health

    Richard Stansbury, Pharm D, is an Informatics Willow Inpatient Pharmacist, tasked with compiling monthly guardrail compliance percentages, reviewing for any areas of opportunity for improvement and increased compliance.

    Host: Derek Fox, MSN, RN, VA-BC, CRNI®, NEA-BC

    Guests:

    Johlee S. Odinet, PharmD, BCPS, CPPS, System Director – Medication Safety | Ochsner Health

    Richard Stansbury, PharmD, Willow Inpatient System Informatics Pharmacist | Ochsner Health      


    In this episode, Ochsner Health leaders share how low Guardrail compliance prompted a systemwide effort to standardize infusion practice, implement smart pump interoperability, and use Medication Safety Analytics to turn pump data into actionable safety insights.

    Sponsored by BD

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  • Contains 2 Component(s)

    In this episode, Jessica Wilson discusses the importance of smart pump interoperability in infusion therapy, its impact on patient safety, workflow efficiency, and future innovations in health care technology.

    In this episode, Jessica Wilson discusses the importance of smart pump interoperability in infusion therapy, its impact on patient safety, workflow efficiency, and future innovations in health care technology.

    Sponsored By:

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    Jessica Wilson, DNP, MBA, RN, CCRN, NEA-BC

    Jessica Wilson, DNP, MBA, RN, CCRN, NEA-BC

    Jessica Wilson, DNP, MBA, RN, CCRN, NEA-BC, has learned in over 25 years in nursing that the best care happens when people and technology work seamlessly together. She currently serves as Interim Chief Nursing Officer at Texas Health Presbyterian Flower Mound. Dr Wilson started at the bedside and has grown into executive leadership, focusing on critical care and hospital operations. She is really passionate about supporting nurses while also advancing safety through innovation. Dr Wilson is excited to talk about smart pump interoperability—and what it really looks like when technology meets the nurse and the patient right at the bedside.

    Host: Derek Fox, MSN, RN, VA-BC, CRNI®, NEA-BC

    Guest: Jessica Wilson, DNP, MBA, RN, NEA-BC, CCRN

    In this episode, Jessica Wilson discusses the importance of smart pump interoperability in infusion therapy, its impact on patient safety, workflow efficiency, and future innovations in health care technology.

    Sponsored By:

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  • Contains 3 Component(s), Includes Credits

    As artificial intelligence (AI) continues to transform health care delivery, clinicians must first understand the fundamentals before safely applying these technologies in practice. This session will provide a practical introduction to artificial intelligence, machine learning, generative AI, and emerging technologies shaping the future of patient care.

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    As artificial intelligence (AI) continues to transform health care delivery, clinicians must first understand the fundamentals before safely applying these technologies in practice. This session will provide a practical introduction to artificial intelligence, machine learning, generative AI, and emerging technologies shaping the future of patient care.

    Learning Objectives: At the conclusion of this session, learners will be able to: 
    • Describe the data pathway from point of entry to storage to extraction for measuring patient outcomes 
    • Explain the process of building on data to artificial intelligence
    • Discuss the applications that are the result of the process of data to artificial intelligence
    • Discuss introduction to artificial intelligence in health care and nursing

    Jane Carrington, PhD, RN, FAMIA, FAAN

    Jane Carrington, PhD, RN, FAMIA, FAAN

    Jane Carrington, PhD, RN, FAMIA, FAAN, has over 26 years of experience as an analyst, scientist, and educator. She has worked to advance technology and artificial intelligence (AI) in nursing. Her emphasis is the electronic health record as a communication system and data guiding health care decision-making. She has emerged as a leader in nursing-education, health care, and artificial intelligence. Dr Carrington has been working to assist nursing programs to achieve success in faculty understanding AI, it's application in nursing education, and preparation of nursing students for the challenges in working with advancing technology.

    CRNI® RUs: This session has been approved for 2 CRNI® recertification units and meets the non INS Meeting criteria.

    Contact Hours: This session has been approved for 1 contact hour

    Expiration date for receipt of contact hours: August 19, 2029

    To receive contact hours for this educational activity, you are required to attend the entire educational activity and complete the evaluation.

    The Infusion Nurses Society is approved as a provider of continuing nursing education by the California Board of Registered Nursing, provider #CEP14209. The certificate must be retained by the attendee for a period of 4 years.

  • Contains 3 Component(s), Includes Credits

    Medication administration errors (MAEs) remain a leading cause of preventable patient harm and are a significant concern in outpatient infusion settings where nurses often assume primary responsibility for medication preparation, verification, administration, and patient education. As infusion services continue to expand, organizations need practical and sustainable strategies to strengthen medication safety and reduce the risk of errors associated with high-risk intravenous therapies. This comprehensive practice-focused session will examine common system and human factors contributing to MAEs, review the implementation of a structured Medication Administration Evaluation and Feedback Tool (MAEFT), and present outcomes from a multi-site outpatient infusion quality improvement initiative. Participants will gain practical approaches for applying observation, feedback, and procedural safety practices to improve adherence to medication administration standards and support a culture of safety. In this session, we will explore medication safety risks in outpatient infusion practice, discuss implementation of the MAEFT framework, and identify strategies that infusion nurses can use to improve medication administration safety and patient outcomes.

    Medication administration errors (MAEs) remain a leading cause of preventable patient harm and are a significant concern in outpatient infusion settings where nurses often assume primary responsibility for medication preparation, verification, administration, and patient education. As infusion services continue to expand, organizations need practical and sustainable strategies to strengthen medication safety and reduce the risk of errors associated with high-risk intravenous therapies. This comprehensive practice-focused session will examine common system and human factors contributing to MAEs, review the implementation of a structured Medication Administration Evaluation and Feedback Tool (MAEFT), and present outcomes from a multi-site outpatient infusion quality improvement initiative. Participants will gain practical approaches for applying observation, feedback, and procedural safety practices to improve adherence to medication administration standards and support a culture of safety. In this session, we will explore medication safety risks in outpatient infusion practice, discuss implementation of the MAEFT framework, and identify strategies that infusion nurses can use to improve medication administration safety and patient outcomes.

    Learning Objectives: At the conclusion of this session, learners will be able to: 

    1. Describe common system and human factors contributing to medication administration errors in outpatient infusion settings 
    2. Explain how structured observation and feedback strategies can be used to improve medication administration safety and clinician adherence to best practices 
    3. Discuss the implementation and application of the Medication Administration Evaluation and Feedback Tool (MAEFT) to strengthen medication safety practices in outpatient infusion clinics

    Valerie Brady, DNP, MSN-Ed, APRN, FNP-C

    Valerie Brady, DNP, MSN-Ed, APRN, FNP-C

    Valerie Brady, DNP, MSN-Ed, APRN, FNP-C, is a Family Nurse Practitioner, nurse educator, and health care leader with more than 25 years of nursing experience spanning pediatrics, oncology, emergency care, labor and delivery, infusion therapy, and nursing education. She currently serves as an Instructor Faculty Associate at Arizona State University and has held leadership roles in outpatient infusion practice, including serving as Clinical Education Manager and Family Nurse Practitioner for a multi-state infusion organization, where she provided clinical oversight, onboarding, competency development, and continuing education for more than 200 clinicians across 6 states. In addition to her academic and clinical practice roles, Dr Brady currently consults with an outpatient infusion organization on clinical operations, education, and quality improvement initiatives. She recently completed her Doctor of Nursing Practice degree at Northern Arizona University, focusing on medication safety in outpatient infusion clinics. Dr Brady’s combined clinical, leadership, consulting, and academic experience provides a unique perspective on advancing medication safety and quality improvement in infusion nursing practice.

    CRNI® RUs: This session has been approved for 2 CRNI® recertification units and meets the non INS Meeting criteria.

    Contact Hours: This session has been approved for 1 contact hour

    Expiration date for receipt of contact hours: July 29, 2029

    To receive contact hours for this educational activity, you are required to attend the entire educational activity and complete the evaluation.

    The Infusion Nurses Society is approved as a provider of continuing nursing education by the California Board of Registered Nursing, provider #CEP14209. The certificate must be retained by the attendee for a period of 4 years.

  • Contains 2 Component(s)

    In this episode of the INS Infusion Room, Derek sits down with Dr. Mathias Brix Danielsen from Denmark to discuss hypodermoclysis, also known as subcutaneous hydration or infusion. The conversation explores why this underused technique deserves more attention in geriatric, cognitive impairment, and long-term care settings.

    In this episode of the INS Infusion Room, Derek sits down with Dr. Mathias Brix Danielsen from Denmark to discuss hypodermoclysis, also known as subcutaneous hydration or infusion. The conversation explores why this underused technique deserves more attention in geriatric, cognitive impairment, and long-term care settings.

    Mathias Danielsen, MD, PhD

    Mathias Danielsen, MD, PhD

    Mathias Brix Danielsen, MD, PhD, is an assistant professor and medical doctor in the final year of specialist training in geriatric medicine. His professional background spans clinical care, research, and guideline development. Dr Danielsen’s main research focus is hydration care for frail older adults, particularly the use of subcutaneous hydration as an alternative to intravenous treatment. This work began during a clinical encounter with an older patient in whom repeated failed intravenous catheter attempts highlighted the need for gentler, evidence-based alternatives. Dr Danielsen subsequently completed a PhD on subcutaneous hydration, including a systematic review, an assessor-blinded randomized trial, and a radioisotope study. His research has informed national guidelines and contributed to international networks focused on improving hydration care for vulnerable older patients.

    Host: Derek Fox, MSN, RN, VA-BC, CRNI®, NEA-BC

    Guest: Dr Mathias Danielsen, MD, PhD

    In this episode of the INS Infusion Room, Derek sits down with Dr Mathias Brix Danielsen from Denmark to discuss hypodermoclysis, also known as subcutaneous hydration or infusion. The conversation explores why this underused technique deserves more attention in geriatric, cognitive impairment, and long-term care settings.

    References:

    Danielsen, M.B., Andersen, S. & O’Keeffe, S. Parenteral hydration and the cognitively impaired: the important role of subcutaneous hydration. Eur Geriatr Med (2026). https://doi.org/10.1007/s41999-026-01513-y

  • Contains 2 Component(s)

    In this episode, we take a behind-the-scenes look at INS Member Services, the certification process, and the future of the Infusion Nurses Society. Join Megan Trupiano, Director of Member Services, and Susan Richberg, Senior Member Services Associate, as they share valuable insights into the resources and support available to members, offer practical guidance for certification success, and discuss upcoming initiatives designed to advance the profession and enhance the member experience. Whether you're considering certification, looking to maximize your INS membership, or curious about what's ahead for the Society, this conversation is packed with valuable information for infusion nurses and health care professionals alike.

    In this episode, we take a behind-the-scenes look at INS Member Services, the certification process, and the future of the Infusion Nurses Society. Join Megan Trupiano, Director of Member Services, and Susan Richberg, Senior Member Services Associate, as they share valuable insights into the resources and support available to members, offer practical guidance for certification success, and discuss upcoming initiatives designed to advance the profession and enhance the member experience. Whether you're considering certification, looking to maximize your INS membership, or curious about what's ahead for the Society, this conversation is packed with valuable information for infusion nurses and health care professionals alike.

    Meghan Trupiano, MBA, CMP

    Meghan Trupiano, MBA, CMP

    Director of Conferences & Member Services

    INS

    Meghan Trupiano, MBA, CMP, serves as the Director of Conferences & Member Services, leading the strategy, planning, and execution of programs that strengthen member engagement and support the organization’s mission. She oversees the INS Annual Meeting and Virtual Conferences, managing all aspects of meeting logistics, hotel and vendor relations, and exhibit and sponsorship sales. In addition, Meghan plays a key role in developing and executing marketing and communication plans that promote INS programs and membership growth.

    Meghan earned her MBA from Curry College and is a Certified Meeting Professional (CMP). She lives in Massachusetts with her husband and their 3 young boys. Outside of work, she enjoys spending time with her family and unwinding with a good book.

    Susan Richberg

    Susan Richberg

    Susan Richberg has worked for INS for almost 19 years and has worked with members and CRNIs for over 10 years. She has gotten to know, by phone, email, and in person, many members. She feels that this customer service position assists INS with their mission of education in infusion therapy and certification.

    Host: Derek Fox, MSN, RN, VA-BC, CRNI®, NEA-BC

    Guests: Meghan Trupiano, MBA, CMP & Susan Richberg

    In this episode, we take a behind-the-scenes look at INS Member Services, the certification process, and the future of the Infusion Nurses Society. Join Megan Trupiano, Director of Member Services, and Susan Richberg, Senior Member Services Associate, as they share valuable insights into the resources and support available to members, offer practical guidance for certification success, and discuss upcoming initiatives designed to advance the profession and enhance the member experience. Whether you're considering certification, looking to maximize your INS membership, or curious about what's ahead for the Society, this conversation is packed with valuable information for infusion nurses and health care professionals alike.